RMA: String Inverters

PV STRING INVERTERS

Should you be experiencing technical issues with your inverters, please have your installer is required to report the case to the country specific POWERTECH Industrial Corporations hotline.

To better assist you, your installer requires having the following information readily available:

Caller’s contact information
Product type and serial number
Installation date
Problem occurrence date
Problem description and error code

HOTLINE: +1 (800) 8902 253 300

Should the service hotline conclude to a replacement of the inverter, installers are required to select and complete the corresponding RMA document. The system replacement will be facilitated by following and accepting the general terms and conditions mentioned on the second page of the RMA document.